JODHUR – Vos questions, nos réponses

Shipping typically takes 5-7 business days within the United States. For international orders, shipping can take 10-15 business days, depending on the destination and customs processing times. You will receive a tracking number once your order has shipped so you can monitor its progress.

Yes, all our skincare products come in protective and aesthetically pleasing packaging to ensure they arrive in perfect condition. Each product is securely wrapped, and we use eco-friendly materials whenever possible. Additionally, many of our products come in recyclable containers to support sustainability.

Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our skincare products. Please note that shipping times and costs may vary depending on the destination country. International customers may also be subject to customs fees or import duties imposed by their country's customs authorities.

We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.

We're sorry to hear that you're unable to place an order. Please contact Customer Service and we will work on resolving the issue as quickly as possible

Vous pouvez retourner un produit Jodhur non ouvert et dans son emballage d’origine pendant un délai précisé dans nos conditions générales; après réception, nous procédons à un échange ou à un remboursement.

Vous pouvez contacter le service client Jodhur par e‑mail, WhatsApp ou via le formulaire de contact du site; nous répondons à vos demandes dans les plus brefs délais en jours ouvrés.